At CelebrateCorp.com, we strive to ensure your satisfaction with every purchase. We understand that there may be situations where you need to return a product or request a refund. Please read our Return and Refund Policy carefully to understand your options and our guidelines for returns and refunds.

Returns

1. Eligibility for Returns

We accept returns under the following conditions:

You received a damaged, defective, or incorrect item.
The product you received is different from what you ordered.
You received a product that does not meet our quality standards.

2. Timelines for Returns

Please initiate a return request within 14 days from the date of delivery. We encourage you to inspect your order immediately upon receipt to identify any issues promptly.

3. How to Initiate a Return

To initiate a return, please contact our customer support team. Provide your order details, a description of the issue, and photographic evidence of any damage or discrepancies if applicable. Our team will guide you through the return process.

4. Return Shipping

In cases where the return is due to our error (e.g., damaged or incorrect product), we will arrange and cover the return shipping costs. For other eligible returns, you may be responsible for the return shipping costs.

Refunds

1. Eligibility for Refunds

Refunds will be issued under the following circumstances:

The returned product is verified as damaged, defective, or incorrect.
The product returned aligns with our quality standards.

2. Refund Process

Upon receiving your returned item and confirming its eligibility for a refund, we will process your refund using the original payment method. Please allow a reasonable processing time for the refund to reflect in your account.

3. Exclusions

Refunds will not be provided under the following circumstances:

Changes in personal preference.
Damage or defects caused by misuse or mishandling of the product.
Items returned without prior authorization.

Contact Us

If you have any questions or concerns about our Return and Refund Policy or need to initiate a return or refund request, please contact our customer support team. We are here to assist you and ensure that your concerns are addressed promptly and fairly.

Thank you for choosing CelebrateCorp.com for your party supplies needs. We appreciate your trust in us, and we are committed to providing you with the best possible shopping experience.