Frequently Asked Questions (FAQ)
1. Can I place orders directly on CelebrateCorp.com?
Yes, Shop with CelebrateCorp.com is secure and easy with industry's most advanced data encryption technology, reliable payment gateways, and credible shipping partner networks.
2. How do I inquire about pricing and place an order?
To inquire about bulk order pricing, please reach out to our sales team via email or phone. Contact details can be found on our "Contact Us" page.
3. Do you have a minimum order requirement?
Some of our offerings have a minimum order requirement to ensure we can provide the best prices. Find this info in "Mini. order quantity" section on each product detail page.
4. What payment methods do you accept?
We accept various payment methods, including PayPal, credit cards, debit cards, and offline bank transfers. Contact us if you have any issues regarding paying for your order.
5. Do you offer customization options for products?
Yes, we offer customization options for many of our products, including personalized engravings and custom designs. Contact our sales team to discuss your specific requirements.
6. Can I request samples of your products?
Yes, we can provide samples of our products upon request. Please contact our sales team for sample availability and pricing.
7. What is your shipping and delivery process?
Shipping and delivery information, including shipping methods, costs, and estimated delivery times, is provided at checkout.
8. What is your return policy?
For retail orders paid for directly on our website, we promise a 14-day return guarantee for exchange or refund at your request. Click here to see detailed policy.
9. Do you ship internationally?
Yes, we offer international shipping services to most countries and territories. There may be some exclusions under certain circumstances.
10. How do I get in touch with your customer support team?
If you have any questions, concerns, or need assistance, please don't hesitate to reach out to our customer support team. Contact information can be found on our "Contact Us" page. Alternatively, you may use email, Live Chat, WhatsApp, Facebook Messaging.
11. Are there discounts available for bulk orders?
Yes, we offer discounts for bulk orders. The larger your order, the more competitive pricing we can provide. Contact our sales team to discuss your specific needs.
12. Do you offer product recommendations or event planning assistance?
Absolutely! Our experienced team can provide product recommendations and event planning guidance to help you create memorable celebrations. Just ask, and we'll be happy to assist.
13. Can I track the status of my order?
Yes, we provide order tracking services for our customers. Once your order is processed, we will provide you with tracking information via email so you can monitor its progress.
14. Do you offer rush or expedited shipping options?
Yes, we offer rush and expedited shipping options for urgent orders. Make sure you choose Expedited Shipping at checkout.
15. Are there any restrictions on who can purchase wholesale from CelebrateCorp.com?
CelebrateCorp.com is open to businesses, event planners, and individuals interested in purchasing party supplies at wholesale prices. There are no specific restrictions.
16. How often do you update your product offerings?
We regularly update our product offerings to reflect the latest trends and customer preferences. Be sure to check our catalog regularly for new and exciting additions.
17. Can I get assistance with product branding or labeling for my business?
Yes, we can assist with product branding and labeling for your business. Contact our sales team to discuss branding options and requirements.
18. Can I get a quote for a specific order before making a purchase?
Yes, you can request a detailed quote for your specific order from our sales team. We'll provide you with a comprehensive breakdown of costs.
19. Are there seasonal promotions or discounts available?
Yes, we often run seasonal promotions and discounts. Keep an eye on our website or contact our sales team to inquire about ongoing offers.
20. What is the lead time for custom or personalized product orders?
Lead times for custom or personalized products vary. Our sales team will provide you with estimated production and delivery times for your specific order.
21. Are there eco-friendly or sustainable product options available?
Yes, we offer eco-friendly and sustainable product options. Contact our sales team to explore our environmentally conscious choices.
22. Do you provide product care instructions or recommendations?
Yes, we provide care instructions and recommendations for our products to ensure they maintain their quality and appearance.
23. Can I return or exchange products if they arrive damaged or defective?
Absolutely, if products arrive damaged or defective, please notify our customer support team promptly. We will assist you with the return or exchange process.
24. Are there any restrictions on international shipments due to customs regulations?
Some international shipments may be subject to customs regulations and restrictions. Our sales team will provide guidance and assist with any necessary documentation.
25. Can I collaborate with CelebrateCorp.com for exclusive product designs?
Yes, we welcome collaborations for exclusive product designs. Contact us to discuss your ideas and requirements.
26. How can I stay updated on the latest trends and offerings from CelebrateCorp.com?
Stay connected with us by subscribing to our newsletter and following our social media channels. You'll be the first to know about new products, trends, and promotions.
If you have any more questions or need further clarification, please feel free to reach out to us. We're dedicated to ensuring your experience with CelebrateCorp.com is seamless and satisfying.